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SMS MESSAGING CONSENT

Last updated: September 28, 2026

1. SMS Service Description

VEHYLY uses text messages (SMS) to send you important notifications related to your activity on the platform. By signing up for VEHYLY and checking the SMS consent checkbox, you agree to receive these messages at the phone number you provided.

2. Types of Messages We Send

VEHYLY will send the following types of SMS messages:

Message Type	Description
Appointment confirmations	Notification when an appointment is confirmed by the professional.
24-hour reminder	Automatic reminder one day before your scheduled appointment.
1-hour reminder	Automatic reminder one hour before your scheduled appointment.
Appointment cancellations	Notification if your appointment was cancelled by the professional or client.
Purchase confirmations	Confirmation when you make a purchase on the marketplace.
Shipping notifications	Notice when your order has been shipped by the vendor.
New appointments (professionals)	Notification to professionals when they receive a new appointment request.
New sales (vendors)	Notification to vendors when a new purchase is made for their products.
Payout available	Notice when you have funds available for withdrawal in your wallet.
New reviews	Notification to professionals when they receive a new review.
Welcome	Welcome message when you create your VEHYLY account.
Monthly re-engagement	Monthly reminder for clients who haven't scheduled an appointment recently.
Verification	Verification codes to confirm your phone number.

3. Message Frequency

Message frequency depends on your activity on the platform. On average, you can expect to receive between 5 and 15 messages per month. The amount may vary based on:

• The number of appointments you schedule or receive
• Purchases you make on the marketplace
• Your level of activity on the platform

4. Consent

By signing up for VEHYLY and checking the SMS consent checkbox on the registration form, you confirm that:

• You authorize VEHYLY to send you text messages (SMS) to the phone number provided.
• You understand that standard message and data rates may apply from your carrier.
• You understand that you can withdraw your consent at any time by replying STOP.

5. How to Opt Out

You can stop receiving SMS messages from VEHYLY at any time:

• Reply STOP to any SMS message you receive from VEHYLY. You will receive a confirmation that you have been unsubscribed.
• Contact us at support@vehyly.com requesting SMS cancellation.

After opting out, you will no longer receive SMS messages from VEHYLY. Please note that you may miss important notifications about your appointments and orders.

6. Help

If you need help with SMS messages:

• Reply HELP to any VEHYLY SMS message to receive instructions.
• Contact us at support@vehyly.com.

7. Rates and Fees

VEHYLY does not charge for sending SMS messages. However, standard message and data rates may apply depending on your mobile carrier plan. Please check with your carrier for details about your plan.

8. Privacy

Your phone number is used exclusively to send you VEHYLY-related notifications. We do not share, sell, or rent your phone number to third parties for marketing purposes. For more information, please see our Privacy Policy.

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